Privacy Policy

Effective Date: 1/1/2026

Empower Lifestyle Medicine (“we,” “our,” or “the Practice”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information, including our policies regarding SMS/text messaging and other non-secure communications.

Information We Collect

We may collect the following types of information:

  • Personal information (name, date of birth, contact information)

  • Health information you provide for medical care (medical history, medications, symptoms, treatment plans)

  • Billing and payment information

  • Communication preferences, including consent for SMS/text messaging

  • Website usage information if you interact with our website or patient portal

How We Use Your Information

We use your information to:

  • Provide medical care and related services

  • Communicate with you regarding appointments, care plans, prescriptions, and follow-up

  • Manage billing, payments, and membership services

  • Improve our services and patient experience

  • Comply with legal and regulatory requirements

How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal and health information. These safeguards include secure systems, access controls, and staff training.

However, no method of electronic communication is completely secure, and certain communication methods carry inherent risks.

SMS/Text Messaging and Non-Secure Communications

Opt-In for SMS/Text Messaging

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Empower Lifestyle Medicine. These messages may include:

  • Appointment reminders

  • Care coordination and follow-up messages

  • Medication or lab-related notifications

  • Administrative or membership-related communications

Message frequency may vary. Standard message and data rates may apply.

Non-Secure Nature of SMS/Text Messaging

SMS/text messaging is not a secure or encrypted form of communication and may be accessed by unauthorized individuals. By opting in to receive text messages, you acknowledge and accept the following risks:

  • Messages may be intercepted, delayed, misdelivered, or accessed by others who have access to your phone

  • Text messages may contain limited health-related information

  • SMS/text messaging should not be used for emergencies or urgent medical concerns

By consenting, you authorize Empower Lifestyle Medicine to communicate with you via SMS/text messaging despite these risks.

Opting Out of SMS/Text Messaging

You may opt out of receiving SMS/text messages at any time by:

  • Replying “STOP” to any text message, or

  • Contacting our office directly to update your communication preferences

Opting out of SMS/text messaging will not affect your ability to receive care, but alternative communication methods may be used.

Email and Other Electronic Communications

Email and other electronic communications may also be used to communicate with you regarding your care or administrative matters. These communications may not be fully secure. By providing your email address, you consent to receive such communications and acknowledge the associated risks.

Website

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Form Block Submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Squarespace Mailing Lists for storage and data porting.

Sharing Your Information

We do not sell or rent your personal or health information.

We may share your information only as necessary:

  • With healthcare providers involved in your care

  • With service providers who support our operations (e.g., billing, scheduling platforms), under appropriate confidentiality agreements

  • When required by law

Your Rights

You have the right to:

  • Access and request copies of your health information

  • Request corrections to your records

  • Request restrictions on certain communications

  • Withdraw consent for non-secure communications at any time

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or our communication practices, please contact:

Empower Lifestyle Medicine
info@empowerlifestylemedicine.com
(352) 200-2465